For all reservations and general information, you can contact us either by telephone or email:
When contacting us we require the following information:
Your exact holiday dates; full name and age of your child; the formula required (6 x mornings, 6 x afternoons or 6 x full days). We also require your full postal address so we can send out the reservation form to you.
You then have 2 weeks in which you need to fully complete and sign the forms to send back to us . The booking will only be confirmed upon receipt of: the total booking amount; the 5 euros subscription fee to the Outa association, completed booking form and the completed coupon attached to the nursery rules, duly signed and dated.
Payment can be made either by a Euro cheque or credit card. For credit card payments we need the full credit card number, expiry date and the 3 digit security code on the back of the card. The booking must be done in the correct time frame of two weeks. A receipt of payment and confirmation of booking, will then be sent to you by post.
Refunds will only be made in the case of “exceptional circumstances”.